Get In Touch
We'd love to hear from you
A question about an order, a drawing, or just curious how it works? Drop us a note.
Quick answers
Orders, shipping, or your figurine — the fastest answers are often already written up.
Check our FAQ first.
Company details
- Legal name
- — to be added — (VOF)
- Trade name
- SketchToToy
- Chamber of Commerce (KVK)
- — to be added —
- VAT (btw) number
- — to be added —
- Business address
- — to be added —
- Returns address
- — to be added —
- Phone
- — to be added —
- Service hours
- Monday to Friday, 9:00–17:00 (CET)
- Country
- Netherlands
Complaints & dispute resolution
Have a complaint? Email us with your order number and we will confirm receipt within 2 business days and aim to resolve it within 14 days. If we cannot resolve it together, EU consumers may use the European Commission's Online Dispute Resolution platform.
You can reach the platform here: https://ec.europa.eu/consumers/odr